Privacy Policy for Jan Smith Studios

Thank you for choosing Jan Smith Studios! We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, use our mobile app, or access our services. Please read this policy carefully, and if you have any questions, don’t hesitate to contact us at [email protected].

1. What Information Do We Collect?

  • Personal Information You Provide

We collect personal details you share with us, such as your name, email, phone number, payment information, and other contact details, when you interact with our website or services. This could happen when you register an account, make a purchase, sign up for events, or contact us.

  • Automatically Collected Information

When you visit our site, we automatically gather certain technical data, such as your IP address, browser type, device type, language preferences, and browsing patterns. This data helps us maintain site security and improve your experience.

  • Information from Third Parties

We may also collect data from third-party sources, such as social media profiles, marketing partners, or public databases, to enhance your experience with us.

2. How Do We Use Your Information?

We use the information we collect for several purposes, including:

  • Account Creation & Logins: These help you create and manage your account.
  • Orders and Payments: Process your purchases, payments, returns, or exchanges.
  • Communication: Send you important updates about our products, services, and policies.
  • Customer Support: To assist you with any inquiries or issues.
  • Legal Compliance: To comply with any legal or regulatory requests.
 

3. Will Your Information Be Shared?

We may share your information under certain circumstances, including:

  • With Service Providers: We work with third-party vendors to help with payment processing, customer service, data analysis, etc. These providers only have access to the necessary information to perform their services.
  • Business Transfers: If we sell or merge with another company, your information may be transferred as part of that transaction.
  • For Legal Reasons: We may disclose your information to comply with legal obligations or respond to legal requests.
 

4. Who Will Your Information Be Shared With?

We may share your data with third parties like:

  • Payment Processors: Stripe for handling payments.
  • Analytics Providers: Google Analytics to help us analyze website traffic.
  • Service Providers: Companies that help us with hosting, customer support, or marketing.
 

5. Cookies and Tracking Technologies

Yes, we use cookies and other tracking technologies (such as web beacons and pixels) to collect information about your browsing habits. You can block or delete cookies through your browser settings, but doing so may affect some features of our website

6. How Long Do We Keep Your Information?

We retain your personal information for as long as necessary to fulfill the purposes for which we collected it. Once we no longer need your information, we will securely delete or anonymize it unless we’re required by law to retain it.

7. How Do We Keep Your Information Safe?

We implement security measures to protect your personal information. However, please keep in mind that no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

8. Do We Collect Information from Minors?

We do not knowingly collect personal information from children under 18. If we discover that we have collected data from a minor, we will promptly delete it. If you believe we have collected data from a minor, please get in touch with us at [email protected].

9. Your Privacy Rights

If you’re located in the EEA or other regions with data protection laws, you may have rights like:

  • Accessing Your Data: You can request a copy of your personal information.
  • Correcting Your Data: You can ask us to update inaccurate or incomplete information.
  • Deleting Your Data: You can request that we delete your personal information in certain situations.

You can contact us to exercise these rights, and we’ll respond accordingly. If you’re in the EEA and feel we have mishandled your data, you can complain to your local data protection authority.

10. Do Not Track (DNT)

Some web browsers offer a “Do Not Track” feature that lets you signal your preference not to be tracked online. We do not respond to DNT signals, but we will update our practices if this changes.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will post the revised version on our website and update the “Last Updated” date at the top of this page.

Thank you for trusting Jan Smith Studios with your personal information! If you have any questions or concerns, please get in touch with us at [email protected].